View Single Post
Old 05-16-2017 | 01:51 PM
  #18  
iFlyHi
Gets Weekends Off
 
Joined: Apr 2016
Posts: 116
Likes: 0
Default

Originally Posted by opdeliber
many of the flights i want to select to commute on, will not display on myidtravel..ie I wanted to commute on a direct flight that I was at the gate for (mind you I had tried to list the night prior, the morning of, 2 hours before before getting to the gate) but that flight would never appear on the site. the old jumpseat phone number was not any help as they can no longer list you and she had no explanation of what I should do- which i understand because it is impossible to predict and train for all possible problems. The gate agents could not figure out how to list me. I missed my commute to work on a 3/4 full flight that I arrived at the gate an hour and a half prior to departure.
If you run into this problem again list on ANY other Southwest flight. As long as you have a reservation they can retrieve that reservation and apply your booking to the flight you're trying to get on.
Reply