Originally Posted by casual observer

You make a good point. I was watching the news the other day and they were reporting on the family with the birthday cake that got booted.

I'll be honest and I didn't follow up, but the news reports it like the family was just minding their own business and got jacked for trying to put a birthday cake in the overhead.

Jet Blue was saying the reason they got booted was because they were verbally abusive to the flight crew.

The problem with trial by media is that the video footage that the public gets is usually taken after most of the offense has taken place. What it then looks like is a calm passenger being unnecessarily confronted by either law enforcement or crew members.

I don't know what happened. Aircrew obviously needs to respect our passengers. That respect needs to go both ways.

We cannot let our crews be subject to disrepect or disregard and then let an incomplete video be the last word about what happened.