Originally Posted by
Andy
Back to the original topic: IT is definitely improving but they're handicapped because jeffy's team opted to go with legacy IT after the merger rather than blow up both IT systems and go with a new, modern IT system. Tripping over dollars to save pennies. We need all of the legacy IT systems to be retired and at least get into the 1990s with a more modern IT system.
Looking at the "careers" section on the United site, it seems like more than half of the openings at the Willis Tower HQ are IT-related. Just one data point, but it does seem like there is finally a more sustained effort to get IT out of the stone age....