Originally Posted by Airhoss

The legal iPad preflight;

Battery charged.
No updates.
Current IOS
Current version of Jepp Pro
Current version of Content Locker
Current version of WSI

Your WSI isn't working because it probably hasn't been updated. Go to the UA App Store find WSI and hit the update button.

Jepp Pro, WSI and Content Locker need to be manually updated at times. They send out a bulliten telling how to do it when it is required.

iLog go to Content Locker, Content, iPad/EFB Help Guides, iPad line ops guide (iLOG)

To find the current approved versions of all the stuff mentioned above go to the UA App Store open it and at the top in the banner it says approved versions.

If it doesn't show up there it's because your browser history is overloaded. Go to settings, general, safari, clear history and website data. It will show up after you do that.

The approved versions maybir may not be what's installed in your iPad. That's why you have to check them occasionally.

The iLog explains how to do it. If you don't have any luck with the iLog send me a PM and I can run you through it.