Originally Posted by buckleyboy

I FCR'd an operational issue re. gate planning in MSP last month. Was very specific...flight numbers, gates, names of gate agents (who were awesome!), gate planners (who were not), and times. Only thing I lacked was a pedometer.
Not only did I not hear anything back from it, even though I requested a detailed response, but the next time I passed through MSP I changed planes from D4 to G20...on a 45 minute turn.
Think I'll waste my time on another FCR?