Originally Posted by
jeffmjohnson53
Anyone else have issues with the thumb drive for the OS update? My surface won't recognize the D: drive and IT has no clue.
When I plug in the thumb drive a red light flashes on the thumb drive and then goes out.
Try holding down the power button and the volume down button simultaneously for like 6-9 seconds. That should perform the hard reset.
If that doesn't work, take your surface by your dominant hand and toss it like a frisbee. I kid, I kid.