Originally Posted by
ayecarumba
Delta Leadership Committee | Delta News Hub
Well, I guess I kinda answered my own question when I saw his bio "Rahul Samant" esp. vs the other SVPs....
But still...2 MAJOR IT meltdowns (neither of which made any sense: "The back up to the double redundant backup caught fire" huh?...and APRILGEDDON...)...
Of course then there's the lovely QCQ2 quarterly training flail...."remain calm, all is WELL!"
Which all begs the question is this guy the best we can do?
Of course corporate comms says all the right things..."We're addressing these issues..next time we'll be ready...etc...." All of which I've heard before...none of which turns out to be true....
If I'm Eddie B. I'm at Davos/Bilderberg (or wherever those guys hang out) trying to poach somebody from Google, Amazon, or Apple's IT to bring aboard a team that can address these issues. Since I know he's on here reading everything we post...
PS: Bombay U? Thought the PC term was Mumbai nowadays?
The last meltdown had much less to do with the IT infrastructure than the use of subpar software (Eds choice) and the complete lack of staffing in scheduling and crew tracking.
Scheduling runs with a skeleton crew on a good day. I had never waited on hold for a scheduler at the old, crappy regional. Here, it's the norm, which is indicative of the staffing levels on a normal day.
The last one was all ops and little to do with IT.