Yeah, there's more to this story. I think the lady was probably mentally impaired... either illness or drugs. As a travel worker, I have a very low emotional tolerance for fully-grown adults who throw temper tantrums in public...if she was a spoiled rich girl who was just going to miss her spa appointment, I don't have much sympathy over the arrest. But since she didn't try harm anyone in any way, she should have been taken into custody relatively unharmed...and the authorities have a clear responsibility to keep her that way.