Calling is one thing..... getting someone to answer is a totally different story. Although, I think in the case of asking for guidance on such matters, an email that can be saved and provided as support for actions taken is probably wiser than a phone conversation, IMO.

I think that's the problem..... the CBA and current procedures don't really allow for that option.

Due to an expected DH and limited seats, I just tried to get GT to buy me a ticket early (with no trips assigned yet) and they wouldn't do it. They have been directed not to allow it. So, preemptively buying a ticket for an unknown but expected future trip seems like it falls into the same category.

While some folks may have the seniority to plan that far in advance, I think we're talking about a small minority. Even so, using the travel card to purchase a ticket months out, tying up company funds on a non-refundable purchase for a trip that one may or may not fly due to the vagaries of bidding, sick, training bumps or revisions doesn't really seem like it would fly. Using a personal card to do the same thing clearly doesn't fall into the extenuating circumstances category, IMO.

If you can get written guidance indicating this option exists, I'm sure the minority would appreciate it. Personally, I'll believe when I see it.