Summer of '15: "we break down a lot because summer is really hot and our pilots are using manipulative negotiation tactics. We are a safe airline. There's nothing to see here."

Christmas of '15: "we just have a really busy schedule. These emergencies are all normal. We are a safe airline. There's nothing to see here."

FAA audit results: "see, we told you there was nothing to see here. We are a safe airline. There's nothing to see here."

Unredacted FAA internal memo leak: "ooops- well, ahem, it's all THEIR fault. We promise to never do it again. We are a safe airline. There's nothing to see here."

Summer of '17: "it's just a really busy time for us. We sincerely apologize. Here's your money back. We are a safe airline. There's nothing to see here."

Fresno Bee story: "we just really wanna be better at this maintenance thing- but we're a safe airline. Aw, cripes, United's beating people up! What do you want from us?!"

Hats off to you, G4 brothers and sisters. You're the best aviators in the business and better than anyone at keeping the pax safe.