Former military? My USAA auto policy has towing reimbursement. They'll call a towing company and they will pay them (credit card over the phone?).
You'll probably have to meet the tow truck, get them into the lot and show them where your car is. You'll also need to tell them where you'd like it towed?
I've had cars towed several times (never in MEM) and it was easy.
Good luck ...
MM