Originally Posted by
gettinbumped
Heads up. CASS down for us (only) as of 8am West Coast time 9/22. Can't get on any offline Jumpseat.
If you are trying on SW make sure you listed correctly. DO NOT put the U in front of your employee number. If you use the U it will deny you in CASS. The gate agent should be able to correct it for you.