I hate to be the bearer of bad news, for your bad news, but here goes. This is the best that L-UAL has ever been. BY FAR.

We still have a cost problem, probably mostly from over bloated management. Including Flight OPs.

We have better employee relations than probably ever at UAL. That has translated into the best operational performance we have ever had. I am not sure about Kirby, but at least he wants to compete and grow. We have a CEO that has our back.

These are the good times girls. Enjoy.