Originally Posted by
terminal
Does that apply when they’re already recording the line?
Essentially the permission to monitor the call is already been granted… Does it matter who is actually doing the recording?
Originally Posted by
pete2800
Whenever you answer their call... "This call is being recorded for quality assurance purposes."
Problem solved!
You know they're recording you, by talking to them your consent is implied.
But if they don't know YOU are recording THEM, it might be illegal in some states. Better check. No use in having a recording of CS which is also evidence you committed a crime.