Confirmation bias... They want the sky to fall, so they ignore the positive aspects of the email. The fact that it says “We made advancements this week.” Is a positive thing. Also, they noted that the mediator has been “quite helpful.” Another positive. Plus, we have agreed to more mediation sessions.

We are in the end stages, so any movement at this point is good. If it were headed towards impasse, the tone would be much more negative. Anyone who has been through an airline negotiation would understand how positive that last email was. It’s a night and day difference from the last carrier.

These things take patience, and frankly, the posts over there on the other site are downright harmful to our cause.