The execution here at JetBlue is always a problem. Here are programs that have failed, delayed or were poorly done:

Uniforms.
Wool coat reimbursement.
New shirt production and distribution.

320 Sharklets

Cabin Refresh

On Time Performance program.

CSPP this time around was a disaster.

FSM

Return to work after sick. Accidentally implemented.



Those are a few that come to mind at the moment.

When JetBlue launches an idea, you can be sure it’ll be a mess.