Originally Posted by
Floyd
One of the reasons the old UAL had so many refusals was because maintenance wouldn't fix it unless we refused it. I had mechanics say they wanted to fix the issue but were told no until we refused.
You hit the nail on the head. Part of maintenance is to maintain.
I had heard the same thing about MX not fixing things until refused. I hadn't experienced it first hand as I was former CAL. But, I had seen some MX techs in Chicago and Denver less than enthusiastic about taking care of my write-ups. It's like they needed a participation trophy and a gold star next to their names or something. However, I saw good attitudes in LAX and SFO. I wonder why the mx folks wouldn't fix it unless the AC was refused? Seems like they got what they were asking for....