Originally Posted by
NeverFlexTO
Everything you say is being recorded on the phone line to the SOC. Do not let something you say be used against you in a Section 19. Just remember a Section 19 disciplinary action can be reported on your PRIA (49 U.S.C. § 44703(h)(1)(B)(ii)(II))
Does that mean when scheduling calls me, I shouldn't answer the phone in a British accent "ello govena" ??