It sucks to fail any portion of the hiring process. The Hogan is impersonal but it’s what United HR has chosen. As far as UAL sending qualified applicants to their competitors everyone does that. I failed a DAL interview and ended up at United. It goes both ways. Everyone has a process, it doesn’t make sense to those who don’t make it. Or when their friends don’t make it but you aren’t going to get rid of the process.