Originally Posted by
Gearswinger
Re positive contact, I NEVER. answer my phone when they call. I call them back 14 minutes after they call and tell them I’ll need a 2hr callout. It’s always been met with a show time of 2hr after I’ve sat on hold and CS picks up the phone. Maybe I’ve just been lucky, I doubt it, but maybe.
Same for me. That's how it's supposed to be done. Not our problem that we get put on hold for 30+ minutes cause scheduling is short-staffed. I'm under no obligation to check JetCRW or Flica at home to see my showtime unless it's an Irop Level 2. I also got placed back on short-call last month after they assigned me a trip and forgot to call a legal reserve that started 1 hour prior to me. Always call them back 15 mins after, take a look and make sure they assigned it to the correct person.This has been happening a lot more recently.