I'm no spelling police kinda guy, but really? This is the leader of ATI management?

. The leader of an airline writes a letter like that and your supposed to take him seriously?
That letter, aside from the middle school grammar, is a giant flashing light to the world, that there is a lot being left on the table. I know people don't like to hear the truth sometimes, but ATI, you guys are being played by your management and your union.