Originally Posted by
Rakk6
I trip traded a couple of 4 day trips to trip with other 4 day trips which shifted the days worked to one day later. This changed my DFP days but my schedule does not reflect the corresponding DFP shift. This happened to me last month and it affected me not being able to pick up OT since 8 DFP's were listed when I actually had 11 days off. Called CS last month with this issue but the person was not helpful. How do I get these off days coded properly.
Using the HIY and HT on decs and the adding the DFP’s sometimes works but more often than not it says DFP added but it doesn’t show on CCI.
At this point then send swaps and drops and email and get them to rectify it. They’ll say no do it yourself but send a screenshot of your attempt of adding them yourself and they usually then fix it for you.