This has nothing to do with the survey. No one would have complained that we take too much fuel. That was purely management. I hope everyone mentioned our horrible ramp crews (some are great!). We do the work trying to minimize delays only for someone to ruin that at either end by not going a ****. They have zero initiative and I frankly don’t blame them. I just hope that it’s addressed. Nothing like watching your commute close up because you waited 5 minutes for ramp crews sitting on their asses.