Originally Posted by PurpleToolBox

I had a similar problem. At check-in, the agent told me my checked bag was too heavy. He said I would have to lower the weight before it could be checked. I asked if there were a heavy bag fee and he said no. He said I must reduce the baggage weight. So in front of everyone I grabbed a pair of shoes and some clothes and shoved them into my carry-on and that was enough to make my bag eligible to fly.

Frustrating.