I’m curious what you mean by locked. Does it say onfile or active. If it’s onfile it’s not able to be updated at all, but if it’s active you can update your information. Mine was active for the past 6 months or so, after my internal rec submitted his form for me, but recently when I went to update it, it still said active, and I was still able to go into the application but there were little lock pictures next to each section, except for the contact info section, there was a green check there. Anybody have any insight on that by chance?