What am I doing wrong?
As for the OP, I don’t think the passengers care much who is in the front of the bus - as long as they are competent and good at their jobs.
Sorry man, but in the US skin color/gender shouldn’t matter with the competence bias at major airlines. To get to this point, the training and experience level is higher than almost anywhere else in the world. There are always exceptions and I definitely think we all have our 2% rule, but your experience with getting on at a legacy should prove the point.
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