Originally Posted by
Rightseat Ballast
What everyone seems to forget is that the passengers were sent to a hotel because the airplane was 'not airworthy' . They show up the next day and they are put on the same airplane that was not airworthy hours earlier, and it shows no signs of repair. Be careful what you tell passengers, because they do remember, and it can come back on you as it did in this case.
This is the point, and it shows poor service on the part of the airline. But Im wondering if the facts are straight. There are no shots of the A340 with its winglet ripped off, just the BA744. I even saw it on the local news last night, for whatever thats worth and it was the same picture.