I used the app yesterday to file a claim for WiFi. In the past, the claims are always denied if you don’t include a snapshot of your Trip ID. So I attached a snapshot of the ID but the system assumed it’s a receipt that needs a dollar value attached to it. I input a penny on that “receipt” and subtracted a penny from the WiFi receipt and it seemed to work okay.

Claim was approved in 24 hours. Overall, the system seems a bit more cumbersome but I assume that is just because it’s new to me. I’m sure a few more rounds and the system will be just fine.