Let's talk about your performance
I'm not here trying to be a douche, I'm genuinely wondering how your D0 and A14 performance is so low. Looking at the UAX performance snapshot, you're over 20 percentage points behind the UAX average and 15 to 20 points behind the next worst UAX performer at the moment (YX). I'm honestly wondering what goes on at C5 that produces these results. And, follow up question, how does United feel about these numbers?