Originally Posted by gojo

Stayed at the Country Inn and Suites in Omaha a few days ago. It’s in an industrial park area as well. The hotel is nice, but the only thing nearby is a gentleman’s club, a subway, and a gas station. But you must walk approximately 1/2 mile along a very busy road with no sidewalks. To me that doesn’t seem suitable to only have one food option and unsafe walking conditions. I asked for the van driver to take me to the Old Market Square area. And I was told they needed to wait for a new driver to come in, and that it might be a while. WTF, do they not research these hotels before putting us in them? I did the hotel issues form, and there response was i was promised the shuttle during a period that it was unavailable. There were no airport pickups, so apparently there’s a gap between shuttle drivers. How is any of this acceptable? To me it’s a hassle to even ask for a ride, and more of a hassle to expense a taxi. The Aloft in JAX isn’t one of the nicest hotels, but it’s in a great area. I think we should have 3-4 food options in a safe area near all hotels we stay at. Additionally, I understand how it might be frustrating for those on short overnights. There needs to be separate criteria for over nights near 10 hours