I also always enjoyed flying with Jacburn! Glad he's part of the training department. Knew Chip, but didn't know him well and we had different personalities, so I mostly stayed away. Sincerely glad he's happier now at his new home.
Yes, CommutAir has had issues. Yes, it's a regional airline. Yes, everyone should be treated like they want to be treated. Does it always happen without exception at every regional, no. I still contend it is a great place if you need 121 time, want a quick upgrade and/or want to get your hours fast to be able to upgrade- regardless if you're interested in pursuing United.