I kinda have to say yea. we are.

We are worse at on time.
we are worse in pay.
worse in benefits.
Worse in ****ing off our customers, because we pretend to "bring back humanity" which is a line of kaka. Spirit, simply says, hey you get whay you pay for!
Worse in upgrade time.
worse worse worse... say it three times fast. then say thermos. three times fast.