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Old 06-07-2018, 06:37 PM
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Excargodog
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Joined APC: Jan 2018
Posts: 11,503
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Originally Posted by Petethedog View Post
The problem I am running into is the unbelievable slowness in the FAA processing the info I send in.
I have sent the complete records I have around treatment for illness etc. All the requisite info requests (PI# attached, additional info requests, etc) complied with on my part.
To sum up my experience:
FAA takes three weeks to scan in mail received snail mail.
1+ week to scan in docs received via fax.
Once scanned into the system, it then takes another few weeks to get reviewed (this part I don't have a problem with).
You'd think a day or two to get scanned into the system would be reasonable. 1-3 weeks to get input into the system seems pretty pathetic.
Anyone have some guidance on how to avoid this delay inputting info?

I will share this what I know about getting things done quicker:
1. Always maintain a complete and accurate set of records for yourself. (It takes additional weeks time to get records from a hospital if you don't have them).
2. Always attach a PI # to your correspondence.
3. Follow up consistently (weekly phone calls) to ensure your case is being advanced.
4. Fax the info to FAA. (Mail requires an extra week to go through some kind of security process).
5. The fax numbers are: Fax: 405-954-4300
4040
3345

Hopefully, you will have better success than I!
I take it you have never had to supervise civil service personnel? It's an eye opening experience, I assure you.
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