I did call CS recently to get clarification on another GS bypass and spoke with one of the nastiest b*tches I’ve ever spoken to at CS in my life. Totally rude and condescending before I had even asked about the process. Zero help and left me angrier then I’ve been in a long time.
She snarled that i was over in block hours but when i checked my block hours flown I couldn’t see any conflict or anything close to a 117 violation in any of the categories.
No more calls to CS for me. That experience was the worst.