Originally Posted by
80ktsClamp
I know you’re upset about what happened to you, but that is a daily meter. The day you got hosed, ATL got slammed by 2 waves of storms. It’s 79 today for A0, which is back to normal. No carrier in the world runs an operation as well as we do, and it continues to get better.
79% isn't acceptable either, not when you run a network carrier with late afternoon and evening push.
The thing is, this is manageable and we are being managed to break it.
We hire great crews who want to run the best operation in the world. Then we publish a schedule which sets them up to fail.
When we wonder why BOB showed up, we need to remember who sent BOB the invitation.