Originally Posted by
Han Solo
JFK is the worst at this. I've been left at the gate with an open cockpit JS because the agent didn't want to take a delay. I pointed out that they were already 10 minutes late, who cares if they're 11 minutes late? The agent literally ignored me, walked to the jetway and closed the door behind them. I can only hope Karma finds that man some day and he gets to spend an extra night in a place he doesn't want to be, because somebody didn't want to take a minute out of their day to do the right thing.
Take out your pen and ask their name. Tell them you'll need it to submit in your report. It may well change their tune.
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