Originally Posted by higney85

I wouldn’t lump all gate agents into this. My wife and I were traveling S1A for a funeral, ATL gate agent calls us up, he’s got 1 seat. I send the wife, ask about any JS available at this point (long shot as all were booked previously). He said 1 FA didn’t check in and I’ll put you on it. Great. Amazing. I’ll sit wherever I need to at this point. This was about :8 prior to push. Took a :10 delay with a redcoat interaction to make it work. Did he know I was going S1A? He likely saw it. Did he not let it go, yes. Still arrived on time. I apologized to everyone I saw but he made it happen. Saw him a week later and fulfilled his Starbucks request as the least I could do. They try. Gotta give at least some the credit. Some don’t care, but my experience in ATL is they make it happen, if at all possible. Can’t speak of other bases, but my recent experience had me more than impressed after even saying “if this is going to hurt you, I’ll try for the next”. His response “nope, you can and will be on this plane”. Cheapest latte I ever bought. Made a massive difference in the end.