Originally Posted by Gordie H

Yes, agreed, in the TA if you don’t answer when they first call, YOU have to call back and the clock starts from when THEY initially called you (I was talking about how things are right now….sorry if confusing).

What other guys are worried about (as I understand) is that the company won’t call your phone at all but instead use Jetcrew as the sole means to notify. So the situation, as others have written, is you’re sitting short call and happen to be sleeping or working out or whatever (playing with yourself) and you get an assignment. Instead of calling, CS sends the assignment via Jetcrew only and that will start the clock and it’s incumbent on you to either acknowledge it (by Jetcrew or by calling them back). You miss the Jetcrew ping and then you get in trouble. I’m saying this isn’t going to happen and that they will still call your phone.