This is the first step in the interview process. If you throw your computer out the window there is a message that pops up on SF’s computer that says you’re suitable material for hire.

The IT department here, while getting marginally better, has its roots based on MS-DOS and the intern hasn’t been able to find the floppy disk since 1995.

All anyone can say is try again. Start from scratch. Sprinkle fairy dust and keep trying. It’s good prep for dealing with crew pay.