Other airlines like JetBlue have phone or video chat in the process now. It could save our applicants from wasting a day off every year going to an expensive career fair. A lot of people with families or two leg commutes to get told "keep doing what you are doing" isn't any way to treat a professional. Our letters of rec are also being largely ignored with our current process. Only your original 4 are looked at when the Yes vs No hiring decision is made. I have no idea if they let the computer give you points for more or less when they pull your app for the hogan. Seems like an intentionally obtuse process that is constantly changing.