Originally Posted by
inky13
Ordered mine mid-July and got them the other day.
FWIW, I agree with all the reviews of how cheap the material is for the shirts and pants. As for the fit of the pants, they came out to be quite smaller than planned. All of my pants, including the TwinHill pants, are 34. These M&H didn't even come close to that. And of course, knowing that 34 was my number for everything, I elected to have M&H do the hemming.
The nice thing about M&H though, even with the hemming done on the pants, I sent them an email explaining how I measured my waist and my history of pant sizes and they're allowing me to exchange the hemmed 34's for another size. Thank God.
So if your hemmed pants are fitting too small and explain to them how you came up with the size to order, hopefully they'll allow you to exchange as well. With enough of us doing this, maybe they'll get the hint...
If you haven't ordered yet, I would recommend not having them hem it. You can have a tailor do it and submit the expense for reimbursement.
Regardless, I'm wearing TH until specifically told otherwise.
Same experience here. Ordered the size all my other pants are, including TH. I’m lucky enough that my pant size is pretty standard. Depending on manufacturer, I might prefer a relaxed fit or a regular fit but the waist and inseam I can get right of the shelf, no hemming needed. My M&H pants arrived rediculously small. The slip they came with said they had been hemmed though. I ordered so long ago, I don’t remember if I ordered this way on purpose or not or even what the order options were they may have led me that direction. I complained to M&H and was told they’d waive the limitation on altered material. My guess is that this is already registering with them as a problem, hence allowing the return.
The thing that made me laugh was in their responce to my complaint, they said their sizes are in line with actual industry standards. So I guess the rest of the industry is non-standard? lol