Originally Posted by
Naviator
If you’re staying in Shreveport tonight, check your water before you unpack. We had four rooms with no hot water this morning. Probably the whole hotel. Of course front desk was not very helpful or concerned.
Crew Care sent.
I believe the hotel is required to offer hot water. If they can't, I believe the company is required to give you hotel as soon as you return to domicile to clean up.
I say "I believe" because I've never had to deal with this and am uncertain of the details but I have talked to a captain that claimed to have had this issue.
Edit: Yep, look up LOA 11-02 paragraph 3. An I recognize the LOA just says 'water', not 'hot water' but I think it's been established in either practice or through grievance that hot water is necessary. Contact union rep if you have issues.