Originally Posted by
sailingfun
They do phone surveys because statistically they provide a much better idea of what the pilot group is thinking. Internet surveys are less random since a significant portion of the pilot group will never take them.
That happens on the phone too when I don’t recognize the number or can’t answer. I get weekends off (see my APC indicator) and fly during normal polling hours. If I’m running between planes in ATL and need to eat, the call is ignored. If I need to talk to someone, then I call them back. I’ve been called a few times according to my missed call history but never taken a survey.