Originally Posted by
sailingfun
When they start running significant phone polls near contract time they put out what the phone ID will be and ask people to answer. No one system is perfect. That is why they use a variety of methods to get feedback.
P.S. Get a new phone system with auto call screening. Best 100 bucks I ever spent!
Still doesn’t help when I can’t answer. Unlike some, I intentionally leave the house without my phone when I’m on my time. Per Delta, I can’t answer it on their time. Opinion only but I think the phone surveys are far from statistically representative. No holiday inn last night but my significant other was a marketing reasearch analyst and says they are bogus FWIW. If the word is out that this is retirement focused, who do you think picks up the phone or ensures the number is not missed?
That said, there’s no perfect solution but thoughtful contemplation from those who care to participate is better IMHO.