On a forum where almost every thread has numerous people going back and forth on issues, this thread should tell you something. Lots of positive first hand recommendations for Lori, and only 1 opposing view. Although, nobody is perfect for everyone, that is a pretty good indication that she has been successful for most. I think if you combine a personal interview prep with other resources that have been recommended, you will put yourself in the best position to succeed. Remember, you never know if/when an airline will call for an interview. If you do get the opportunity, make the most of it and treat it as if it will be your only one. Why, because it may be. The value of succeeding will eventually be life changing for you and your family’s quality of life. Good luck, the hard work is worth it!!!