For those of you bothered but the petty theft of hotel key cards....


Dear Mr. ————,

Thank you for contacting Starwood/Marriott International regarding your key card. It is always a pleasure to hear from our valued Gold Elite members.

Yes, you would be able to keep your room key card. Consider it our gift to you.

Mr. ———-, we appreciate you reaching out to us for assistance. We look forward to continuing to partner with you to make everlasting memories wherever your travel plans may take you.

Best Regards,


Sue W.
Associate, Gold Starwood Preferred Guest
Starwood Hotels & Resorts Worldwide, LLC