You're welcome. Ask these guys about it. I can't speak for anybody else, but I'm always happy to articulate my decision making process. I'm accountable to you too, after all. I honestly never even considered staying behind until I flew with this really great Captain - zero ego - who insisted on that simple act. It was one of those "aha" moments.

I can tell you from my experience, the customers actually appreciate that face to face. I've got hugs and tears and fist bumps and even angry *****ing and nasty remarks. And once even jet bridge O2/AED.