well, shoot a monkey..34 years, three companies (mergerville), 6 aircraft and I was doing it wrong all the time?
holy smokes: if only i had known.
actually we had a nationwide grid map and our meteorologists would send out regions of forecast turbulence and we were prohibited from flying into them.
and it worked. we flew out of our way to avoid the conditions described in this incident. but all it took was forecast. you couldnt ask ATC how the rides were and go thru the areas if it was reported smooth.
dunno if Delta retained the program.