Another phenomenon that I’d like explained is the culture of SWA FAs using the PA to talk to each other while PAX are on board instead of using the interphone.

The most unprofessional example I’ve witnessed was just a couple of months ago when I was DHing on a full -800. They had just opened the cabin door and over the PA the A (Lead) announces, “Susie, there’s a supervisor on the jetway waiting for you. Make sure you see her on the way out.”

Wtf?! Are they not teaching them in training what’s appropriate and not appropriate in front of PAX? Or do they not have any inkling that stuff like this is totally amateur, unprofessional, etc.?

No doubt that Hawaiian will take a ding with SWA entering the market (as will Alaska), but man.......what a different product