Originally Posted by
Adlerdriver
Why didn't you? Create precedent and give them wiggle room and it becomes more difficult to enforce, IMO.
I did (point out it’s the greater of the two, and asked for $53.84) via my insite.
In their response, they stated in all CAPS: YOU WERE AUTHORIZED THE SEAT SELECTION FEE OF $40.
Since that’s what I initially asked for (the $40-my mistake), I let it go this time. Next time, I’ll be asking for the full amount.
I shared the screw up on this expense. It won’t happen again.